Root Cause Analysis Courage

Quote

Courage is not limited to the battlefield or the Indianapolis 500 or bravely catching a thief in your house.  The real tests of courage are much quieter.  They are inner tests, like remaining faithful when nobody’s looking, like enduring pain when the room is empty, like standing alone when you’re misunderstood. ~
Charles Swindoll

Advice from Mark Paradies

Investigating accidents, incidents, sentinel events, equipment failures, and quality issues requires courage. 

What kind of courage? Root Cause Analysis Courage.

• Courage to challenge the way work is performed.
• Courage to ask questions that people hope won’t be asked. 
• Courage to point out ways that management can improve how the facility is managed.

Remember, when you think you face the challenge of confronting people and influencing them to change … courageously look for a different path.

Become an Ally

Instead of forcing your views, find a way to make yourself an ally of those you think must change. 

Your objective is to create an environment where you have the opportunity to share your vision and create enthusiasm for it. 

As an ally, you learn how they view the problem in greater detail.  You may even discover some of your assumptions were wrong. 

As an ally, senior management is more open to receiving your ideas.  When you work as a team with senior management – rather than adversaries – the chances of success are much higher.

This approach won’t always work. But it is better than becoming an adversary and leaking information to the press.

Learn More About Advanced Root Cause Analysis

See our advanced root cause analysis course information at THIS LINK.

See the dates and locations of our public courses being held around the world at
THIS LINK.

And contact one of our implementation advisors to schedule advanced root cause analysis training at your site by CLICKING HERE or calling 865-539-2139.